Clients and teams we work with
We work with teams of different sizes and industries, from growing organizations to large-scale enterprise environments.
ECÔLE Beauty Academy
Ksenia P., CEO
Avantiiva helped us better understand why some leads move forward while others don't. Having visibility into real conversations changed how we evaluate our sales process.
Industry-leading Healthcare company (confidential)
Large-scale organization • Valeri T., Head of Customer Experience
At a scale of roughly 20,000 calls per month, maintaining consistent quality was critical for customer trust and loyalty. Moving away from manual reviews, we introduced consistent evaluation criteria that help us detect mistakes and risk signals earlier. This allows us to sustain quality at scale while improving execution and revenue outcomes.
Industry-leading learning courses company (confidential)
Large-scale organization • Michael S, CFO
In a high-volume conversation environment, Avantiiva is used to structure operational signals and detect deviations before they impact performance. Quality control is automated, helping reduce operational costs while maintaining full visibility and control.
Large delivery company (confidential)
Multi-region customer support operation leader
Avantiiva is used to standardize customer support across multiple regions. Quality levels across regional call centers are clearly identified and continuously monitored, providing consistent visibility and control in a distributed, high-volume environment.
Hexlet, E-learning online platform
High lead volume, multi-channel operation • Marketing and sales team at a B2C company
Using Avantiiva allowed the team to identify gaps between marketing messaging and the expectations expressed by customers during conversations.